The Journal’s investigation centered on “a bestselling car-trunk organizer sold by a third-party vendor,” which Amazon employees “accessed documents and data about,” including “total sales, how much the vendor paid Amazon for marketing and shipping, and how much Amazon made on each sale.” As the publication’s Dana Mattioli wrote this spring, “Amazon’s private-label arm later introduced its own car-trunk organizers.” It’s not as easy as you would think because some of the sources in the article are anonymous, but we continue to look into it.” At the same time, Bezos emphasized that Amazon’s policy against using seller data for the benefit of its growing arsenal of private labels “is voluntary,” and noted that he does not think any “other retailer even has such a policy.” I’m not yet satisfied that we’ve gotten to the bottom of it, and we’re going to keep looking at it. Speaking specifically to the article, Bezos said, “I’m familiar with the Wall Street Journal article that you’re talking about, and we continue to look into that very carefully. The line of questioning, which came from Representative Pramila Jayapal, whose congressional district includes Amazon’s headquarters of Seattle, follows directly from an April 2020 article published by the Wall Street Journal, citing former employees and a current employee that said that executives at the $1 trillion dollar e-commerce titan “had access to data containing proprietary information that they used to research best-selling items they might want to compete against, including on individual sellers on Amazon’s website.” Facebook CEO Mark Zuckerberg, Google CEO Sundar Pichai, and Apple CEO Tim Cook also testified before the House committee (via video conference) on Wednesday. Amazon has a policy against using seller-specific data to “aid private label business,” but Jeff Bezos said on Wednesday that he “can’t guarantee” that such a policy has “never been violated.” The Amazon founder and CEO was questioned about whether the company ever accesses and uses the data of third-party sellers on its sweeping marketplace platform, including data on popular products, by the House of Representatives Judiciary Committee as part of an anti-trust probe by the government.
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